WATI is a mature WhatsApp team inbox with broad channel coverage (Instagram, Facebook, TikTok, web chat) and a large integration list. Here is how WALoops compares on plan price, message costs and features, using the numbers on WATI's own pricing page.
India, monthly billing, before GST.
| Plan | Price / month | Team seats |
|---|---|---|
| WATI Growth | ₹2,999 | 3 |
| WATI Pro | ₹6,499 | 5, then ₹1,299 each |
| WATI Business | ₹18,499 | 5, then ₹2,199 each |
| WALoops Premium | ₹2,499 | 1 · Inbox, campaigns, chatbot builder, AI agent (500K tokens/mo) |
| WALoops Advance | ₹4,999 | Unlimited · Unlimited team members, live chat widget, ticketing, API, 5M AI tokens/mo |
Monthly billing. Quarterly billing is ₹2,699 / ₹5,799 / ₹16,799 and annual ₹2,199 / ₹4,899 / ₹14,799. Growth includes 3 users with no additional users. WALoops also has a Starter plan (₹999) for store automations without the team inbox.
With WALoops you connect your own WhatsApp Business account and Meta bills you directly at Meta's rate, so there is nothing added per message.
| Per message (India) | Marketing | Utility | Authentication |
|---|---|---|---|
| WALoops (Meta's rate, 0% markup) | ₹0.8631 | ₹0.115 | ₹0.115 |
| WATI Growth | ₹1.03572 +20% | See rate card | See rate card |
| WATI Pro | ₹0.99257 +15% | See rate card | See rate card |
| WATI Business | ₹0.96667 +12% | See rate card | See rate card |
Marketing rate for India from WATI's published rate card (updated 1 July 2026). WATI states service messages, and utility replies inside the 24-hour window, are free on its paid plans. Meta's India rates: marketing ₹0.8631, utility and authentication ₹0.115. From 1 October 2026 every number also gets 1,000 free service messages a month. Percentages are compared with Meta's rate.
Plan price plus marketing messages, before GST. Each side uses its cheapest plan that fits your team.
| Scenario (per month) | WATI | WALoops | Difference |
|---|---|---|---|
| 1 person, 5,000 marketing messages | ₹8,178 (Growth) | ₹6,815 (Premium) | WALoops ₹1,363 less |
| 3 people, 20,000 marketing messages | ₹23,713 (Growth) | ₹22,261 (Advance) | WALoops ₹1,452 less |
| 5 people, 50,000 marketing messages | ₹56,128 (Pro) | ₹48,154 (Advance) | WALoops ₹7,974 less |
| 10 people, 1,00,000 marketing messages | ₹1,12,251 (Pro) | ₹91,309 (Advance) | WALoops ₹20,942 less |
Plan price plus marketing messages at each provider's India rate, before GST. Utility, authentication and service messages are left out to keep the comparison like-for-like.
| Feature | WALoops | WATI |
|---|---|---|
| Official WhatsApp Business API | check_circle | check_circle |
| Markup on Meta's message rates | None, you pay Meta directly | Messages billed on WATI's rate card |
| Team members | Unlimited on Advance | 3 (Growth) / 5 (Pro), extra users ₹1,299+/mo |
| Shared team inbox | check_circle | check_circle |
| Broadcast campaigns | check_circle | check_circle |
| No-code chatbot / flow builder | check_circle | check_circle |
| AI agent that replies from your data | Included (Premium and Advance) | Astra AI agents priced separately |
| Instagram DM and comment automation | check_circle | check_circle |
| Shopify integration | Included | Shopify integration add-on |
| Shopify COD checkout, OTP and COD rules | check_circle | cancel |
| WooCommerce express checkout plugin | check_circle | cancel |
| Email channel in the same inbox | check_circle | Not listed |
| TikTok and Messenger DMs | cancel | check_circle |
"Not listed" means we could not find the feature on WATI's pricing page; it may be available on request.
Create a WALoops account. The 7-day trial needs no card.
Connect your WhatsApp Business number through Meta's official signup. Message us and we'll help you move it over.
Recreate templates, flows and campaigns. We set up the first ones with you.
Sources, checked 1 October 2026: WATI pricing, WATI rate card, Meta WhatsApp pricing, WALoops pricing. WATI is a trademark of its owner; this page is our own comparison and is not endorsed by WATI. Spotted something out of date? Tell us and we'll fix it.
Meta's rate on every message, an AI agent included, and a team that helps you move over from WATI.
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