COD Verification & Auto-Cancel for Shopify | Stop Fake Orders on WhatsApp | WALoops
WALoops
verified Anti-Fake COD & RTO Protection

Every Fake COD Order Auto-Cancelled Before It Ships

WALoops sends a WhatsApp verification the instant a COD order is placed. Real customers confirm in one tap — order ships. Anyone who cancels or ignores it gets auto-cancelled directly via the Shopify API. Zero fake orders. Zero wasted courier costs.

shopping_bag On Shopify? Get the WALoops COD Checkout & Sales app, free to install
check_circle Connects to Shopify in 2 min
check_circle Auto-cancel via Shopify API
check_circle Zero manual intervention
chat
WALoops COD Verify
● Instant Auto-Response
Order #9482

📦 COD Order Received — Action Required

Hi Rohan, your COD order of ₹2,499 is placed.
📍 Flat 402, Andheri West, Mumbai 400053

⏱ Please reply within 6 hours or the order will be auto-cancelled.

✅ Confirmed! Your order is being packed for dispatch.
check_circle Shopify tagged → COD_CONFIRMED
OR if cancelled / no reply
❌ Order #9482 has been cancelled. No charges applied.
cancel Shopify API → Order Cancelled · No courier manifest created

How COD Verification Works

Four deterministic outcomes. Zero guesswork. Zero manual work.

1
shopping_bag

COD Order Placed

Shopify orders/create webhook fires. WALoops detects payment method = COD.

2
sms

WhatsApp Sent Instantly

Customer receives the verification message with order summary, delivery address, and a 6-hour reply deadline.

✓
check_circle

Confirm → Ships

Order tagged COD_CONFIRMED in Shopify. Order moves to fulfillment. Legitimate order verified.

✗
cancel

Cancel / No Reply → Auto-Cancelled

Shopify order auto-cancelled via API. No courier manifest. No wasted shipping cost. Fake orders dead on arrival.

phone_iphone

Real Mobile Number Verified

WhatsApp only delivers to registered, active phone numbers. If the message can't be delivered, the number is invalid — the order is a ghost order and gets cancelled automatically.

api

Shopify API Auto-Cancellation

When a customer cancels or the 6-hour window lapses, WALoops calls the Shopify Orders API to cancel the order and sends the customer a WhatsApp confirmation — entirely automatic.

block

Repeat Offender COD Block

Phone numbers that cancel or ghost repeatedly are automatically flagged. Future COD orders from those numbers are rejected at checkout — permanently protecting your store.

0%
Fewer RTOs
0 sec
Detection Latency
0%
Automatic — No Staff
0 min
Shopify Setup Time

See It Inside Your Shopify Admin

Every confirmed or cancelled COD order is tagged automatically, so your team can filter and audit orders without leaving Shopify.

storefront
Orders
tag:cod_confirmed tag:cod_cancelled
#1042
Riya Kapoor
₹2,499
check_circle cod_confirmed
#1041
Amit Shah
₹1,899
check_circle cod_confirmed
#1039
Karan Mehta
₹3,200
cancel cod_cancelled Order cancelled
#1038
Priya Singh
₹1,150
cancel cod_cancelled Order cancelled
#1037
Neha Verma
₹2,050
check_circle cod_confirmed
Join 500+ D2C Brands on WAloops

Stop Fake COD Orders From Shipping Today

Deploy automated WhatsApp verification for your Shopify store in just 2 minutes.

✓ No credit card required   ✓ 7-day free trial   ✓ Cancel anytime