Waloops sends a WhatsApp verification the instant a COD order is placed. Real customers confirm in one tap — order ships. Anyone who cancels or ignores it gets auto-cancelled directly via the Shopify API. Zero fake orders. Zero wasted courier costs.
📦 COD Order Received — Action Required
Hi Rohan, your COD order of ₹2,499 is placed.
📍 Flat 402, Andheri West, Mumbai 400053
⏱ Please reply within 6 hours or the order will be auto-cancelled.
Four deterministic outcomes. Zero guesswork. Zero manual work.
Shopify orders/create webhook fires. Waloops detects payment method = COD.
Customer receives the verification message with order summary, delivery address, and a 6-hour reply deadline.
Order tagged COD_CONFIRMED in Shopify. Order moves to fulfillment. Legitimate order verified.
Shopify order auto-cancelled via API. No courier manifest. No wasted shipping cost. Fake orders dead on arrival.
WhatsApp only delivers to registered, active phone numbers. If the message can't be delivered, the number is invalid — the order is a ghost order and gets cancelled automatically.
When a customer cancels or the 6-hour window lapses, Waloops calls the Shopify Orders API to cancel the order and sends the customer a WhatsApp confirmation — entirely automatic.
Phone numbers that cancel or ghost repeatedly are automatically flagged. Future COD orders from those numbers are rejected at checkout — permanently protecting your store.
Every confirmed or cancelled COD order is tagged automatically, so your team can filter and audit orders without leaving Shopify.
Deploy automated WhatsApp verification for your Shopify store in just 2 minutes.
✓ No credit card required ✓ 14-day free trial ✓ Cancel anytime
