apartment Property Management Solution

Elevate Your Guest Experience With an Automated WhatsApp Concierge

Instant inquiry replies, automated check-ins, upsells, and support—all in one inbox. Plus, automated post-stay campaigns to keep guests coming back.

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Pre-Booking Automation

Convert Inquiries Into Bookings Faster

Speed is the #1 lever for booking conversion. Respond to property inquiries on WhatsApp in seconds—not hours. Auto-send availability and pricing, then close the loop with abandoned quote follow-ups to maximize conversions.

check_circle Instant WhatsApp response to booking inquiries
check_circle Live availability & pricing sent via WhatsApp
check_circle Automated quote follow-ups at 2h, 24h, 72h

📱

Unified Inbox

Connected

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Auto-Followup on WhatsApp

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Check-in Info Sent

💬 Unified Guest Inbox

Airbnb + Vrbo + Direct messages in one place

Post-Booking Automation

Automate Every Guest Touchpoint

From booking confirmation through pre-arrival: send instant confirmations, collect guest info, deliver check-in instructions, and upsell during the stay—all automatically on WhatsApp without waking the host at 2 AM.

check_circle Instant booking confirmations with property details
check_circle Collect ID, ETA, and preferences via chat bot
check_circle Timed check-in instructions, WiFi, parking info
check_circle Upsell early check-in, late checkout, extras

app.waloops.com/campaigns/guest-journey

Automated guest journey sequence from booking to check-in

During Stay & Ops

Support Guests & Coordinate Your Team

Every guest conversation—Airbnb, Vrbo, direct WhatsApp—lands in one shared inbox. Assign chats to the right teammate, tag them by issue, and reply fast with saved quick responses for check-in times, WiFi, parking, and more.

check_circle One shared inbox for every guest channel
check_circle Assign conversations to the right teammate
check_circle Tag & filter chats by issue, unread, or favourites
check_circle Saved quick replies for common guest questions

Post-Stay Revenue

Turn Guests Into Repeat Customers

Capture every guest's phone number during booking. After checkout, send review requests when the stay is fresh. Then launch targeted "book direct" campaigns to repeat guests, offering loyalty discounts and saving your property manager OTA commissions.

check_circle Automated post-stay review requests on WhatsApp
check_circle Targeted repeat-guest campaigns with loyalty discounts
check_circle "Book direct next time" campaigns (save OTA fees)
check_circle Revenue tracking per campaign and property

Everything You Need, Built Into One Platform

Respond faster, automate everything, coordinate teams, and drive revenue—all from WhatsApp.

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Revenue Optimization

Upsell during stays, recover abandoned quotes, drive direct bookings, and track ROI per campaign and property.

speed

Faster Response Times

Respond to inquiries in seconds with instant WhatsApp replies, availability lookups, and chatbot-assisted confirmations.

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Built-In Compliance

WhatsApp messaging with opt-out support, throttling, and suppression lists from day one—compliant marketing out of the box.

Connect Your Favorite PMS Platform

Works seamlessly with the leading property management systems. New integrations added regularly.

Don't see your PMS listed? We also support custom integrations and Zapier/Make workflows.

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Talk to our team and see how WALoops fits your properties. Setup takes under 5 minutes.

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