WhatsApp for Ecommerce: Cart Recovery & Order Automation | WALoops
WALoops
shopping_cart Ecommerce Solution

Recover Abandoned Carts & Automate Orders on WhatsApp

Convert more customers with instant cart recovery, verify COD orders, automate shipping updates, and drive repeat purchases—all via WhatsApp.

shopping_bag On Shopify? Get the WALoops COD Checkout & Sales app, free to install
Revenue Recovery

Recover Up to 35% of Lost Cart Revenues

7 out of 10 shoppers leave without buying. Email recovery gets lost in spam. Deliver personalized, time-sensitive checkout reminders on WhatsApp with 1-click payment links, instant discount codes, and verified 48h conversion tracking.

  • check_circle Up to 35% of lost checkouts recovered
  • check_circle 1-click pre-filled recovery links
  • check_circle Verified 48-hour conversion tracking
  • check_circle Zero markup advantage on recovery alerts

The 3-Step WhatsApp Recovery Cadence +35% Lift

Step 1: 15 Mins After Drop 65% Open Rate

Friendly reminder with item photos and pre-filled checkout link.

Step 2: 4 Hours Later Urgency Boost

Stock alert reminder: "Only 3 items remaining in your size!"

Step 3: 24 Hours (Final Offer) Instant Coupon

10% auto-applied coupon code + free express shipping unlock.

Order Verification

Verify COD Orders & Reduce RTO Returns

Send pre-delivery WhatsApp confirmations to COD customers. Verify order details, ETA, and payment method before delivery. Reduce return-to-origin (RTO) penalties by up to 40% with customer confirmation.

  • check_circle Pre-delivery WhatsApp confirmations
  • check_circle Verify order details & payment method
  • check_circle Reduce RTO return penalties by 40%
  • check_circle Confirm delivery slot preferences
chat
WALoops COD Verify
● Instant Auto-Response
Order #9482

📦 COD Order Received — Action Required

Hi Rohan, your COD order of ₹2,499 is placed.
📍 Flat 402, Andheri West, Mumbai 400053

⏱ Please reply within 6 hours or the order will be auto-cancelled.

✅ Confirmed! Your order is being packed for dispatch.
check_circle Shopify tagged → COD_CONFIRMED
OR if cancelled / no reply
❌ Order #9482 has been cancelled. No charges applied.
cancel Shopify API → Order Cancelled · No courier manifest created

How COD Verification Works

Four deterministic outcomes. Zero manual work.

1
shopping_bag

COD Order Placed

Shopify detects COD payment method

2
sms

WhatsApp Sent Instantly

Customer receives verification with 6-hour deadline

✓
check_circle

Confirm → Ships

Tagged in Shopify, moves to fulfillment

✗
cancel

Cancel / No Reply → Auto-Cancelled

Order auto-cancelled via API, zero shipping cost

Order Automation

Automate Order Tracking & Customer Support

Send automated order confirmations, shipping updates, delivery tracking links, and post-delivery follow-ups. Support agents access full order history in a unified inbox to resolve issues instantly.

  • check_circle Instant order confirmation messages
  • check_circle Shipping & delivery status updates
  • check_circle Live tracking links & ETAs
  • check_circle Unified inbox with order context for support
📱
Automate Order Notifications
Connected
check_circle order_confirmed
Processing
check_circle order_shipped
In Transit
check_circle out_for_delivery
Arriving Today
check_circle product_review_followup
Review Requested
Customer Retention

Turn Customers Into Repeat Buyers

Send post-purchase review requests, product recommendations based on order history, exclusive loyalty discounts, and re-engagement campaigns. Drive LTV growth with targeted WhatsApp broadcasts.

  • check_circle Automated review & feedback requests
  • check_circle Product recommendations & upsells
  • check_circle Loyalty discounts for repeat customers
  • check_circle Re-engagement campaigns with special offers
📱
Repeat Buyers
Connected
check_circle review_request_sent
Awaiting Response
check_circle loyalty_discount_sent
20% Off Unlocked
💬 re_engagement_campaign
Delivered to 1,240 repeat customers

Everything You Need to Grow Ecommerce Revenue

Recover carts, verify orders, automate shipping, support customers, and drive repeat purchases from one platform.

support_agent

Customer Support

Unified inbox with order context, return tracking, and instant dispute resolution for support teams.

trending_up

Repeat Purchases

Reviews, recommendations, loyalty offers, and re-engagement campaigns drive customer lifetime value.

campaign

Broadcast Campaigns

High-deliverability bulk marketing for flash sales, seasonal offers, and customer re-engagement.

Connect Your Ecommerce Store

Works seamlessly with all major ecommerce platforms. New integrations added regularly.

Shopify
Shopify
WooCommerce
WooCommerce
BigCommerce
BigCommerce
Magento
Magento
Wix
Wix
Squarespace
Squarespace
PrestaShop
PrestaShop
OpenCart
OpenCart
Drupal Commerce
Drupal Commerce

Don't see your platform listed? We also support custom integrations and Zapier/Make workflows.

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