Where is the Instagram Auto-DM feature in the WALoops app?
Open the Instagram menu group in the sidebar and click Auto-DM. The page is at the route /instagram/comment-auto-reply inside the app.
More details arrow_forward
search
ESC
Popular Searches
sentiment_dissatisfied
No matching results found
Try searching for WooCommerce, Shopify, Abandoned Cart, or Pricing.
↑ ↓ to navigate
↵ to select
WALoops Search
Instagram Autodm
32 questions — direct answers, no fluff.
Can WALoops send a DM to everyone who comments on my Instagram post?
Yes. You can set the automation to watch all posts and reels, not just selected ones, and reply to every comment with a private DM. Each commenter gets one private reply even if they have never messaged your account before.
More details arrow_forwardDoes WALoops Instagram Auto-DM work with reels or only posts?
It works with both posts and reels. You can watch all posts and reels or only selected ones. The price does not increase when a reel receives more comments.
More details arrow_forwardCan WALoops reply publicly to Instagram comments and also send a DM?
Yes. The automation can post a public reply beneath a comment, send a private DM, or do both at the same time. Public comment replies can also rotate among several text variants.
More details arrow_forwardHow much does WALoops Instagram Auto-DM cost per month?
The standalone Instagram Auto-DM plan is $5 or Rs 499 per month with a seven-day free trial and no per-contact fees. Starter is $9.99 or Rs 999 and Premium is $24.99 or Rs 2,499 per month.
More details arrow_forwardIs there a free trial for WALoops Instagram Auto-DM?
Yes. Every Instagram Auto-DM plan comes with a seven-day free trial. You can cancel at any time with no penalty.
More details arrow_forwardDoes WALoops charge extra per contact for Instagram Auto-DM?
No. The Instagram Auto-DM plan has no per-contact fees and allows unlimited contacts. You pay only the flat monthly price regardless of how many people comment or receive a DM.
More details arrow_forwardCan WALoops Auto-DM require someone to follow me before sending them a link?
Yes. The follow-to-unlock feature checks whether the commenter follows your account. Non-followers receive a Follow button and an I'm following retry button; once they follow, they get the reward.
More details arrow_forwardCan WALoops collect email addresses through Instagram DMs?
Yes. The Auto-DM flow can ask a commenter for their email address before sending a reward or link. Phone numbers can be collected the same way. Captured leads can be downloaded as a CSV file.
More details arrow_forwardCan WALoops collect phone numbers from Instagram comments?
Yes. The Auto-DM automation can ask commenters for their phone number before delivering a reward. All captured leads, including phone numbers, can be downloaded as a CSV.
More details arrow_forwardDoes WALoops Auto-DM reply to Instagram story replies?
Yes. Story replies and story mentions can both trigger an automatic DM. This is included in the base Auto-DM plan at $5 or Rs 499 per month.
More details arrow_forwardCan WALoops automatically DM people who mention me in their Instagram stories?
Yes. Story mentions trigger an automatic DM as part of the Auto-DM plan. You can use one of the built-in templates such as the story-mention thank-you template.
More details arrow_forwardDoes WALoops use bots or the official Instagram API for Auto-DM?
WALoops uses the official Instagram API, not browser bots. Connecting your account goes through Instagram's own login page and does not require sharing your Instagram password with WALoops.
More details arrow_forwardDo I need to give WALoops my Instagram password?
No. The connection goes through Instagram's own login page using the official Instagram API. WALoops never asks for or stores your Instagram password.
More details arrow_forwardDoes WALoops Instagram Auto-DM work with a personal Instagram account?
No. The account must be a Business or Creator account. Switching a personal account to a professional account is free inside the Instagram app.
More details arrow_forwardHow do I switch my Instagram account to a Business account for WALoops?
Open the Instagram app, go to your profile settings and choose Switch to Professional Account, then select Business or Creator. This is free and takes only a few steps inside Instagram itself.
More details arrow_forwardCan I send product prices automatically in Instagram DMs with WALoops?
Yes, but only on the Starter plan ($9.99 or Rs 999 a month) or higher. Starter adds live product prices using the fields for price, title and URL, and supports product cards and carousels in DMs. The base Auto-DM plan does not include product prices.
More details arrow_forwardWhat is included in the WALoops Instagram Starter plan?
Instagram Starter at $9.99 or Rs 999 a month adds live product prices, product cards and carousels in DMs, auto-matching a post to its product, plus WhatsApp order notifications and COD features. Everything in the base Auto-DM plan is also included.
More details arrow_forwardCan I get Instagram DMs in the WALoops shared inbox?
Yes, but only on the Instagram Premium plan at $24.99 or Rs 2,499 a month. The base Auto-DM plan and Starter do not include Instagram DMs in the shared inbox.
More details arrow_forwardDoes WALoops have an AI agent for Instagram DMs?
Yes. The AI agent for Instagram DMs is included on the Instagram Premium plan at $24.99 or Rs 2,499 per month. It is not available on the Auto-DM or Starter plans.
More details arrow_forwardCan I build chatbot flows for Instagram DMs in WALoops?
Yes. DM flows with buttons and quick replies are included on the Instagram Premium plan at $24.99 or Rs 2,499 a month. Premium also includes WhatsApp inbox, campaigns and bot flows.
More details arrow_forwardCan I trigger an Instagram Auto-DM based on a keyword in a comment?
Yes. You set a comment keyword and the automation fires when anyone uses that word in a comment on your post or reel. You can also set it to trigger on every comment regardless of what it says.
More details arrow_forwardCan I preview what my Instagram Auto-DM will look like before saving it?
Yes. A live preview shows exactly what recipients will see before you save the automation. New comments are answered only after you save.
More details arrow_forwardCan the Instagram Auto-DM include a link button?
Yes. The DM can contain text alone or text with a tappable link button. The built-in 'Comment a keyword, get the link' template is one ready-made example of this.
More details arrow_forwardHow long can I keep chatting with someone after they reply to my Instagram Auto-DM?
After a person replies to your DM, you can continue the conversation for 24 hours after each of their messages. The business can send one private reply per comment even if the commenter has never messaged the account before.
More details arrow_forwardWhat ready-made templates does WALoops offer for Instagram Auto-DM?
The signup page lists: Comment a keyword, get the link; follow-to-unlock; email-list growth; and story-mention thank-you. You can also set up custom automations beyond these templates.
More details arrow_forwardCan WALoops Auto-DM vary its public comment replies so they don't look repetitive?
Yes. Public comment replies can rotate among several text variants so the same response does not appear under every comment.
More details arrow_forwardDoes WALoops support both WhatsApp and Instagram in the same plan?
The Instagram Premium plan at $24.99 or Rs 2,499 a month includes WhatsApp inbox, campaigns and bot flows alongside Instagram DMs in the shared inbox and the AI agent.
More details arrow_forwardHow do I cancel my WALoops Instagram Auto-DM subscription?
You can cancel the Instagram Auto-DM plan at any time from your WALoops settings with no cancellation penalty.
More details arrow_forwardHow do I view automation run history in WALoops?
Open Automations > History in the sidebar. This page shows the execution log for all your automation connections.
More details arrow_forwardWhere do I manage opt-outs for WhatsApp campaigns in WALoops?
Go to Campaigns > Opt-outs in the sidebar. This page lists contacts who have opted out so they are excluded from future campaign sends.
More details arrow_forwardDoes WALoops support lead management?
Yes. There is a dedicated Leads page in the sidebar. An auto-close worker sets leads with no agent activity for a configurable number of days (default 21) to Lost status automatically.
More details arrow_forward
Join 500+ D2C Brands on WAloops
Try WALoops free for 7 days
Official WhatsApp Business API, Meta's own message rates, Shopify and WooCommerce automation.
✓ No credit card required ✓ 7-day free trial ✓ Cancel anytime