Mcp — WALoops Questions and Answers
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Mcp

32 questions — direct answers, no fluff.

What actions can I automate with WALoops?

The list_actions MCP tool lists all available automation actions: sending a WhatsApp template, Shopify order actions, WooCommerce actions, calling an outbound webhook, starting a bot flow and applying tags. These are also configurable inside the app under Automations > All Automations.

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How do I manage customer tags in WALoops?

Open Customers > Manage Tags in the app. Via MCP, the list_tags tool lists tags available as automation actions, so automations can apply tags based on triggers and conditions.

Can I track leads in WALoops?

Yes. Leads is a dedicated section in the app menu at /leads. The lead expiry worker automatically closes leads with no agent activity for a configurable number of days.

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