Starter includes 3,000 monthly credits on the WALoops number. These reset on the first day of each month. You can use them for OTPs at 1 credit each, India messages at 10 credits each, or outside-India messages at 20 credits each. Top-up packs are available if you run out before the month ends.
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Premium includes 10,000 monthly credits on the WALoops number, resetting on the first of each month. Credits cover OTPs, India messages and international messages. Messages sent from your own connected WhatsApp number are unlimited and use no WALoops credits; Meta bills those directly to your WhatsApp Business account.
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Advance includes 25,000 monthly credits on the WALoops number each month. Credits reset on the first of each month. Own-number messages are unlimited and billed directly by Meta, not from your credit balance. You can also purchase top-up packs at any time if you need more credits before the reset.
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There are three top-up packs: $5 adds 3,000 credits, $10 adds 6,500 credits, and $25 adds 17,000 credits. Purchased top-up credits never expire, unlike the monthly plan credits which reset on the first of each month. You can buy a top-up at any time from your account.
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Monthly plan credits reset on the first day of each month, so unused credits from your plan do expire at month end. However, credits you purchase as a top-up pack never expire and carry over indefinitely. The $5, $10 and $25 top-up packs all have no expiry date.
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Sending a message to India using the WALoops number costs 10 credits. An OTP costs 1 credit, a message outside India costs 20 credits, and a marketing message outside India costs 50 credits. The Starter plan's 3,000 monthly credits can send up to 300 India messages or 3,000 OTPs, or any mix.
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A marketing message sent outside India using the WALoops number costs 50 credits. By comparison, a utility or notification message outside India costs 20 credits, an India message costs 10 credits, and an OTP costs 1 credit. Own-number messages are unlimited and use no credits; Meta bills them directly.
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Yes. Messages sent from your own connected WhatsApp Business number are unlimited on all main WALoops plans and do not consume any WALoops credits. Meta bills those messages directly to your WhatsApp Business account at its own rates, with no WALoops markup added.
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Yes, every main WALoops self-serve plan includes a 7-day free trial. This applies to Starter at $9.99 per month, Premium at $24.99 per month, and Advance at $49.99 per month. The Shopify app and WordPress plugins also have free plans of their own separate from the trial.
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Yes. You can upgrade, downgrade or cancel your WALoops plan at any time from your settings panel with no cancellation penalty. For the Shopify app, plan changes are made from the Plan page inside the app. There is no lock-in period on the monthly self-serve plans.
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Advance adds unlimited team members, a live chat widget, support ticketing, API access, WhatsApp Forms, and 5,000,000 AI tokens per month. Premium has a single-user inbox and 500,000 AI tokens. Both plans include unlimited chatbot flows, campaigns, and the AI agent.
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No. The chatbot builder, campaigns and AI agent are not included on Starter. They are available on Premium at $24.99 per month and Advance at $49.99 per month, both of which include unlimited chatbot flows, campaigns and 500,000 or 5,000,000 AI tokens respectively.
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Starter supports one abandoned cart reminder. Premium and Advance support up to three scheduled abandoned cart reminders. Starter also supports 100 partial COD orders per month for free, while Premium and Advance include unlimited partial COD orders.
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Starter includes 100 partial COD orders per month for free. Premium and Advance include unlimited partial COD orders. Partial COD asks the buyer to pay a small amount online in advance, such as the shipping charge or 10 to 20 percent of the order, and the rest in cash on delivery.
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Premium includes 500,000 AI tokens per month. Advance includes 5,000,000 AI tokens per month. Both plans include the AI agent, which answers customer messages on WhatsApp and Instagram using your store data, policies and FAQs, and hands off conversations it cannot answer to a person in the inbox.
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Yes. API access is included on the Advance plan at $49.99 per month. Advance also adds unlimited team members, support ticketing, a live chat widget, WhatsApp Forms and 5,000,000 AI tokens per month. Starter and Premium do not include API access.
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Yes, the live chat widget is included on the Advance plan at $49.99 per month. It is not available on Starter or Premium. You can manage the widget from the Live Chat Widget section in the app. Advance also includes WhatsApp Forms, unlimited team members and support ticketing.
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WhatsApp number coexistence means a phone number can stay on the WhatsApp Business app on your phone while also being connected to the WALoops API for automation at the same time. This feature is included on all main WALoops plans and does not require any special setup beyond connecting the number.
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The OTP API Free plan includes 100 OTPs per month at no cost. The Introduction plan is $5 or 499 rupees per month for 1,000 OTPs. The Starter plan is $9.99 or 999 rupees per month for unlimited OTPs from your own number, plus 3,000 credits on the WALoops number.
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The WALoops OTP API Free plan includes 100 WhatsApp OTPs per month at no cost, with no credit card required. These are sent from the WALoops WhatsApp number. If you need more, the Introduction plan at $5 per month gives 1,000 OTPs, and the Starter plan at $9.99 gives unlimited OTPs.
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Yes. The OTP API Starter plan at $9.99 or 999 rupees per month includes unlimited OTPs sent from your own connected WhatsApp Business number, plus 3,000 credits on the WALoops number. The Free and Introduction plans send from the WALoops number only.
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POST the phone number to /api/otp/send.php with your key in the X-API-Key header and your app's public URL in the X-Site-Url header; the user gets a 6-digit code on WhatsApp. Then POST the phone and the code to /api/otp/verify.php with the same headers; it returns verified true when correct.
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A WALoops WhatsApp OTP is valid for five minutes. Each code can be used only once, allows five wrong attempts before it is invalidated, and the same phone number can request a new code once every 30 seconds.
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The Instagram Auto-DM plan is $5 or 499 rupees per month and covers comment and story auto-DMs, follow-to-unlock and email capture. Instagram Starter is $9.99 per month and adds live product prices and product cards in DMs. Instagram Premium at $24.99 adds Instagram DMs in the shared inbox and the AI agent.
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No. All WALoops Instagram plans have unlimited contacts and no per-contact fees. The plans are flat monthly prices: $5 for Auto-DM, $9.99 for Starter and $24.99 for Premium. Every plan also includes a 7-day free trial.
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Yes. WALoops Instagram Auto-DM can reply to story replies and mentions automatically. It watches posts and reels for keywords or every comment, and can send a public reply, a DM, or both. It can also ask people to follow you or share their email before getting the DM.
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WooCommerce Express Checkout Pro costs $79 or 7,900 rupees per year for one site. The Agency plan costs $149 or 14,900 rupees per year for up to five sites. The Free plan is $0 per site. Pro adds a Buy Now button, upsells, bundle discounts and prepaid or COD pricing rules.
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The WooCommerce Express Checkout Free plan is $0 per site and adds a slide-in side cart and a one-page express checkout to WooCommerce, with WhatsApp OTP, email code or password login and Cash on Delivery controls. The Pro version at $79 a year adds a Buy Now button, upsells, bundle discounts and pricing rules.
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Go to Automations > All Automations in the app to create and manage your automation connections. You can view the run history under Automations > History. Apps and their credentials are managed under Apps in the main menu.
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Abandoned cart data is available under Abandoned Carts in the app menu. You can also manage abandoned cart reminder automations under Automations > All Automations. The Starter plan supports one reminder, and Premium and Advance support up to three scheduled reminders.
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Your subscription is managed under Membership in the app menu. You can upgrade, downgrade or cancel your plan at any time from there with no cancellation penalty. For the Shopify app, plan changes are made from the Plan page inside the Shopify app itself.
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Team members are managed under Team in the app menu. Unlimited team members are available on the Advance plan. Premium has a single-user inbox, while Advance allows multiple agents to share the inbox and be assigned conversations.
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Leads are managed under Leads in the app menu. The platform also includes a lead expiry worker that automatically closes leads with no agent activity for a configurable number of days, setting their status to Lost.
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Connect the WALoops MCP server to an MCP-compatible AI coding assistant. For Claude Code, run: claude mcp add --transport http waloops https://app.waloops.com/api/mcp.php --header Authorization Bearer YOUR_API_KEY. The server uses Streamable HTTP and its get_started tool explains available tools and key types.
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The WALoops MCP server lets an MCP-compatible AI coding assistant send and verify WhatsApp OTPs, check usage and work with approved WhatsApp templates. A free OTP key sends from the WALoops number without needing Meta or WhatsApp Business setup. The get_started tool in the server explains all available tools.
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Yes. WhatsApp Forms are included on the Advance plan at $49.99 per month and can be managed under WhatsApp Forms in the app menu. They are not available on Starter or Premium.
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