Try searching for WooCommerce, Shopify, Abandoned Cart, or Pricing.
37 questions — direct answers, no fluff.
Go to the Shopify page in WALoops, enter your store address in the format your-store.myshopify.com, and click Connect Shopify. This opens Shopify's install screen to approve the app, then redirects you back. No custom API keys are needed.
More details arrow_forwardA green banner appears saying your store is connected and order messages are on. The page then shows quick-start automation recipes. Your store also displays its shop domain with an Active or Paused status badge.
More details arrow_forwardThe error means the store was previously connected to a different WALoops account still in use. Log in with that account instead, or message WALoops on WhatsApp and they will merge the two accounts for you.
More details arrow_forwardNot by default. If you try to connect a second store, WALoops shows the message: your account already has a different Shopify store connected. Contact [email protected] to connect a second one.
More details arrow_forwardOn the Shopify setup page, click the Activate button when the store shows a Paused status. WALoops registers the webhooks and sets the store active. A notice confirms: Shopify is now active and webhooks have been registered.
More details arrow_forwardOn the Shopify setup page, click the Pause button when the store shows an Active status. WALoops deactivates the store and removes its webhooks. A notice confirms: Shopify has been deactivated and webhooks removed.
More details arrow_forwardNo. The checkout is added as an app embed that you switch on in the Shopify theme editor. It does not change any theme code. Turning off the app embed returns the store to Shopify's normal cart and checkout.
More details arrow_forwardInstall the app from the Shopify App Store, enable the app embed in the Shopify theme editor, then configure COD rules, fees, and WhatsApp messages from inside Shopify admin. No Meta account or WhatsApp setup is needed to start.
More details arrow_forwardNo. No WhatsApp Business account, Meta account, or developer app setup is needed to start. On the Free plan, messages are sent from the WALoops verified WhatsApp number, and the sender name shows as WALoops.
More details arrow_forwardThe Free plan includes an express checkout popup, WhatsApp OTP verification, COD rules and COD fee, partial payment for 30 orders per month, WhatsApp order confirmation, and 100 free WhatsApp messages. No credit card is required.
More details arrow_forwardStarter at $9.99 per month adds COD verification on WhatsApp, prepaid discount, COD to prepaid, upsells, bundle discounts, a free-shipping bar, abandoned cart recovery, a branded WhatsApp number, and 1,000 free WhatsApp messages, on top of everything in Free.
More details arrow_forwardPremium at $24.99 per month adds AI search, unlimited partial payment, up to 3 abandoned cart reminders on a custom schedule, and a WhatsApp support button, on top of everything in Starter.
More details arrow_forwardAdvance at $49.99 per month adds live chat on the store, AI chat replies, and 10x AI capacity, on top of everything in Premium. It also includes a dedicated support person assigned to the merchant's account.
More details arrow_forwardPartial payment lets buyers pay a small amount online and the rest on delivery. The Free plan allows 30 partial payment orders per month, Starter allows 100, and Premium offers unlimited. Orders beyond the monthly free limit cost $0.10 each on Free and Starter.
More details arrow_forwardYes. The Starter plan includes addresses filled from past orders, by PIN code, and via Google address suggestions at checkout.
More details arrow_forwardYes, email OTP for buyers who prefer email is available as a Starter plan feature.
More details arrow_forwardYes. Plans can be changed or cancelled from the Plan page inside the WALoops app. Billing runs through Shopify, so charges appear on the normal Shopify invoice.
More details arrow_forwardThe direct checkout button skips the cart and takes the shopper straight to checkout. It is a Starter plan feature.
More details arrow_forwardAI Search is a Premium plan feature at $24.99 per month, billed through Shopify. It understands product queries in English, Hindi, and Hinglish, including typos and budget phrases like under 1500, and reads product photos to detect colours.
More details arrow_forwardOpen AI Search in the WALoops app menu and turn it on; the catalog is indexed automatically. Then enable the floating AI Search button or add the AI search bar block in the theme editor. No theme code changes are needed.
More details arrow_forwardNo. Out-of-stock products and products not published on the Online Store are excluded from AI Search results by default. You can change this in the AI Search settings.
More details arrow_forwardAI Search keeps working from the product index and still understands prices and sort phrases. Full AI for long searches resumes when the allowance resets next month. The Premium plan includes 500K tokens and the Advance plan includes 5M tokens.
More details arrow_forwardYes. When a shopper cannot find a product, AI Search shows a button that says: Can't find it? Ask us on WhatsApp. This is available on the Premium plan and above.
More details arrow_forwardAI Search reads each product photo once to detect colours, so a search for a maroon kurta will find the product even if the product title does not mention the word maroon.
More details arrow_forwardOpen Live Chat in the WALoops app menu, configure the greeting, offer, WhatsApp and Instagram links, and switch on AI replies. Then enable the Live Chat app embed in the Shopify theme editor.
More details arrow_forwardYes. The widget colour, position, title, greeting, and avatar are all customisable. There is no powered-by branding shown on the store.
More details arrow_forwardThe AI answers questions about shipping, COD availability, returns, and product details using the store's own policies, Q&A, and live product data. When a shopper chats from a product page, it gives answers about that specific product's price, stock, and sizes.
More details arrow_forwardThe live chat home screen can display a current offer and a copyable discount code for shoppers. It also includes one-tap buttons for WhatsApp, Instagram, and Messenger.
More details arrow_forwardExchanges, complaints, payment problems, and anything the AI is unsure about are handed over to the merchant's team. The full chat history is included in the handover.
More details arrow_forwardMerchants reply to all live chats from the Live Chat page inside the WALoops app in Shopify admin.
More details arrow_forwardThe Advance plan at $49.99 per month includes a dedicated support person assigned to the merchant's account.
More details arrow_forwardYes. COD to prepaid is a Starter plan feature that sends a WhatsApp message to a COD buyer with a pay-online link after the order is placed.
More details arrow_forwardAfter a COD order is placed, WALoops sends the buyer a WhatsApp message with Confirm and Cancel buttons. Confirm tags the order in Shopify; Cancel cancels it automatically before any shipping cost. This is a Starter plan feature.
More details arrow_forwardYes. Buyers who choose to pay online finish on Shopify's own checkout using the payment gateways already configured. Payouts, refunds, and reports stay in Shopify.
More details arrow_forwardIf the store address field is empty when you click Connect Shopify, the error shown is: Enter your Shopify store address.
More details arrow_forwardIf the app was installed but could not be linked to your account, the message shown is: The app was installed, but we could not link the store to your account. Contact [email protected].
More details arrow_forwardYes. On the Shopify setup page inside WALoops there is an Or install from the Shopify App Store link that opens the Shopify App Store listing directly.
More details arrow_forwardOfficial WhatsApp Business API, Meta's own message rates, Shopify and WooCommerce automation.
✓ No credit card required ✓ 7-day free trial ✓ Cancel anytime
