Turn on the app's embed in the Shopify theme editor. The three setup steps are install the app, enable its checkout embed, and choose your checkout rules inside Shopify admin. Disabling the embed returns your store to Shopify's normal cart and checkout without changing your theme or products.
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No. The Free plan works without a WhatsApp Business account or any Meta setup. Messages go out from the WALoops number with the sender name WALoops, and you get 100 free WhatsApp messages to start. You can connect your own branded number on the Starter plan.
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Yes, customers can reply to messages sent from the WALoops number, but they cannot start a new chat with your store through that number. To give customers a direct line to your business, connect your own WhatsApp number, which is available on the Starter plan.
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Upgrade to the Starter plan at $9.99 a month inside the Shopify app. Starter lets you connect your own branded WhatsApp number so messages show your business name instead of WALoops. Paid plans include 1,000 free WhatsApp messages to start.
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The order is cancelled in Shopify automatically. When a COD buyer taps Confirm, the order is tagged in Shopify so you can ship it. The Cancel response triggers the cancellation before any shipping cost is incurred. This feature is on the Starter plan.
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After. The WhatsApp OTP on the Free plan verifies the phone number before a COD order is placed. COD verification with Confirm and Cancel buttons is sent after order placement and is on the Starter plan.
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Yes. The WALoops Shopify app's Free plan includes COD rules that can block cash-on-delivery orders by cart value, PIN code, or phone number. Store owners configure these rules inside Shopify admin.
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The WALoops Shopify app's Free plan includes a COD fee that is applied at checkout. You configure the fee amount inside Shopify admin alongside your other COD rules. Shopify's standard checkout does not have a built-in COD fee option.
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Partial COD asks the buyer to pay a small advance online, such as the shipping charge or 10 to 20 percent of the order, with the rest paid in cash on delivery. Buyers who pay an advance rarely refuse the parcel. The Free plan covers 30 partial orders a month, then $0.10 per order.
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The Free plan includes partial payment for 30 orders a month at no extra cost. Above that free allowance, additional partial payment orders cost $0.10 each on both the Free and Starter plans. The Premium plan allows unlimited partial payment orders.
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Yes. The Starter plan adds upsells and cross-sells in the cart and checkout, as well as bundle discounts and a free-shipping progress bar. Advance adds live chat and AI chat replies on the store.
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Yes. The Starter plan adds prepaid discounts at checkout so buyers see the savings when choosing online payment. Starter also adds a WhatsApp COD-to-prepaid payment link sent after a COD order, giving buyers a second chance to pay online.
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Yes. Email OTP for buyers is available on the Starter plan at $9.99 a month. The Free plan offers WhatsApp OTP to verify a buyer's phone number before a COD order is placed.
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The WALoops Shopify app includes checkout translations in 15 languages, including Hindi, Tamil, and Arabic. Language settings are configured inside Shopify admin alongside checkout rules and other options.
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No. The app does not change your store theme or products. It adds a checkout panel that is enabled through the Shopify theme editor's embed toggle. Disabling the embed restores Shopify's normal cart and checkout completely.
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Buyers who choose online payment finish on Shopify's own checkout. Only COD orders are placed directly from the WALoops checkout panel. This means your Shopify payment gateway setup is unaffected for prepaid buyers.
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Yes. A store can set a WhatsApp confirmation message for each order on the Free plan. Messages are sent from the WALoops number and include the buyer's details. COD confirmation with Confirm and Cancel buttons requires the Starter plan.
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Go to the Plan page inside the WALoops Shopify app in Shopify admin. You can upgrade, downgrade, or cancel there at any time. Plans are billed monthly in USD through your Shopify invoice with no cancellation penalty.
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The app is called WALoops COD Checkout and Sales and is listed on the Shopify App Store. Search for waloops to find it. It is free to install with no credit card required on the Free plan.
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Yes. Starter adds a direct checkout button that skips the cart, sending buyers straight to the checkout panel. This is useful for reducing drop-off between product pages and checkout.
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Configure COD rules, fees, offers, and WhatsApp messages inside Shopify admin after installing the app. The three setup steps are install the app, enable its checkout embed in the theme editor, and choose your checkout rules.
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Yes. Connect Shiprocket Checkout under Automations > All Automations via Apps, paste the webhook URL into your Shiprocket checkout settings, and abandoned checkouts trigger a WhatsApp reminder with the customer's name, cart total, product image, and a link back to checkout. Bare 10-digit Indian numbers get the 91 country code added automatically.
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AI product search is included on the Premium plan of the WALoops Shopify app at $24.99 a month. Premium also adds a WhatsApp support button. Advance adds live chat on the store with AI chat replies.
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Install the WALoops Shopify app and upgrade to Starter at $9.99 a month. Starter sends one WhatsApp cart reminder with a link back to the same cart. Premium at $24.99 a month adds up to three reminders on a schedule you choose.
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Verify the phone with OTP before the COD order, set COD rules by cart value and PIN code, add a COD fee, confirm every COD order on WhatsApp before shipping, offer a prepaid discount, and use partial COD on risky orders. The WALoops guide covers these eight fixes in order.
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Paid plans, which are Starter, Premium, and Advance, each include 1,000 free WhatsApp messages to start. The Free plan includes 100 free messages. After the free credits, messages are sent from your own WhatsApp number at Meta's rates with no WALoops per-message markup.
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The Free plan sends a WhatsApp OTP to verify a buyer's phone before a COD order is placed, from the WALoops number with no Meta setup required. Starter adds email OTP as an alternative. Both are configured inside Shopify admin.
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Starter sends a WhatsApp payment link to COD buyers after order placement so they can switch to online payment. Starter also adds a prepaid discount at checkout. Together these methods help shift COD buyers to prepaid before the order ships.
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Yes. The Free plan is free to install with no credit card and no WhatsApp Business account required. It includes the express checkout panel, WhatsApp OTP, COD rules, a COD fee, partial payment for 30 orders a month, and 100 free WhatsApp messages.
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Install the free WALoops WooCommerce plugin from WordPress.org, open WooCommerce, then WhatsApp, and click Connect. Order notifications, COD verification, and cart reminders start from the WALoops number with the first 100 messages free and no Meta setup needed.
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Yes. The free WALoops WooCommerce plugin saves the cart when a shopper enters a phone number at checkout and leaves, then sends one WhatsApp reminder whose link rebuilds the cart with coupons included. It works with both classic and block checkout.
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Install the free WALoops WooCommerce plugin. It automatically sends every COD buyer a WhatsApp message with Confirm and Cancel buttons. Confirm adds an order note; Cancel cancels the order in WooCommerce. The Orders list shows each buyer's response.
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Yes, once you have the guest's phone number. Airbnb shares it with hosts after a confirmed booking, and most property management systems pass it on. Keep booking and payment discussions inside Airbnb's own messaging as Airbnb requires.
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WALoops connects to Guesty, Hostaway, OwnerRez, Lodgify, Hospitable, and Hostfully, and to any system that can send webhooks. Each reservation event can send a WhatsApp message to the guest or your team. Setup is done under Automations > All Automations.
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