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The Starter plan includes 3,000 WALoops-number credits per month. One OTP uses 1 credit, a message to India uses 10 credits, and a message outside India uses 20 credits. Credits reset on the first of each month. Top-up credits are available separately and never expire.
More details arrow_forwardSending one message to India from the WALoops number costs 10 credits. An OTP costs 1 credit, a message outside India costs 20 credits, and a marketing message outside India costs 50 credits. Credits are included in your monthly plan and reset on the first of each month.
More details arrow_forwardMonthly subscription credits reset on the first day of each month, so unused subscription credits do not carry over. However, top-up credits that you purchase separately never expire.
More details arrow_forwardThe Premium plan includes 10,000 WALoops-number credits per month. These reset on the first of each month. Top-up credits can be purchased in addition and never expire. Messaging from your own connected WhatsApp number is unlimited and does not consume any WALoops credits.
More details arrow_forwardThe Advance plan includes 25,000 WALoops-number credits per month. One OTP costs 1 credit, a message to India costs 10 credits, a message outside India costs 20 credits, and a marketing message outside India costs 50 credits. Credits reset monthly and top-ups never expire.
More details arrow_forwardNo. On the main WALoops plans, sending from your own connected WhatsApp number is unlimited and consumes no WALoops credits. Meta bills the message charges directly to your WhatsApp Business account at its own rates, with no WALoops markup.
More details arrow_forwardYes. Top-up credits are available in addition to your monthly subscription credits. Unlike subscription credits, top-up credits never expire, so any unused top-up balance carries forward each month.
More details arrow_forwardGo to WhatsApp > Account in the WALoops dashboard and connect your number using Facebook through Meta's Embedded Signup. You log in with Facebook, pick or create a WhatsApp Business account, verify the number by code and choose a display name. Manual credential setup is no longer supported.
More details arrow_forwardGo to WhatsApp > Account in the WALoops app. From there you can connect your number via Facebook using Meta's Embedded Signup. Manual credential setup is no longer supported; the Facebook-based flow is the only method.
More details arrow_forwardNo. The Shopify app Free plan requires no WhatsApp Business account and no Meta setup. Messages are sent from the WALoops number, which displays the name WALoops, and 100 messages are included. You can switch to your own branded number on the Starter plan.
More details arrow_forwardMessages sent from the WALoops number display the name WALoops. Customers can reply to those messages, but they cannot start a new chat with your store through the WALoops number. To send under your own brand name, connect your own number on the Starter plan or above.
More details arrow_forwardYes, customers can reply to a message sent from the WALoops number. However, customers cannot start a new chat with your store through the WALoops number. To allow inbound conversations under your own brand, connect your own WhatsApp Business number on the Starter plan.
More details arrow_forwardThe Shopify Free plan includes 100 WhatsApp messages sent from the WALoops number. Paid Shopify plans start with 1,000 free WhatsApp messages. Once the included messages are used, additional messages are billed per message after billing is enabled.
More details arrow_forwardYou can switch to your own branded WhatsApp number on the Shopify Starter plan or higher. The Free plan only sends from the WALoops number. Connect your own number through WhatsApp > Account in the dashboard using Meta's Embedded Signup.
More details arrow_forwardThe WALoops WooCommerce Order Notifications plugin starts with 100 free messages sent from the WALoops number. When those are used, you can connect your own WhatsApp Business number. Messages sent from your own number have no WALoops per-message charge; Meta bills them directly.
More details arrow_forwardYes. WooCommerce order notification messages sent from the WALoops number include your store logo or product photo in the approved template. Once you connect your own number and Meta approves your templates, the sender switches to your own number.
More details arrow_forwardThe sender switches to your own number after Meta approves your message templates. You connect your own number through WhatsApp > Account in the WALoops dashboard. Until then, messages go from the WALoops number, with the first 100 free.
More details arrow_forwardNo. The WooCommerce chat button and the Order on WhatsApp button open WhatsApp links directly in the customer's WhatsApp app; they do not send through WALoops or the WhatsApp Business API. No WALoops account is needed for these buttons.
More details arrow_forwardThe Free OTP plan sends 100 WhatsApp OTPs per month from the WALoops number, requires no Meta setup and no credit card. It does not allow you to select your own sender number; that requires the Introduction plan or higher.
More details arrow_forwardNo. The Free OTP plan can only send from the WALoops number. Attempting to connect your own number on the Free plan returns an HTTP 403 error. To use your own number, upgrade to the Introduction plan, which lets you choose between the WALoops number and your own.
More details arrow_forwardThe Introduction plan costs $5 per month and includes 1,000 OTPs per month. It lets you choose between the WALoops number and your own connected WhatsApp Business number as the sender. Connecting your own number is done from WhatsApp > Account in the dashboard.
More details arrow_forwardThe OTP Starter plan includes 3,000 credits per month for messages sent on the WALoops number, plus unlimited OTPs when sending from your own connected WhatsApp Business number. Starter accounts require an own number for the send API to work.
More details arrow_forwardYes. On the OTP Starter plan, the send API only works when an own WhatsApp Business number is connected. You connect it from WhatsApp > Account in the WALoops dashboard using Facebook. Manual credential setup is no longer supported.
More details arrow_forwardAn HTTP 403 is returned for two reasons: you are on the Free OTP plan, which does not allow connecting your own number, or you attempted manual credential setup, which is no longer supported. To connect your own number, upgrade to the Introduction plan or higher and use the Facebook-based flow in WhatsApp > Account.
More details arrow_forwardNo. DLT registration is only required for SMS in India, not for WhatsApp. WhatsApp OTPs use Meta-approved authentication templates, and on the WALoops number that approval is already in place, so you can start sending without any DLT registration.
More details arrow_forwardYes. When using the Free OTP plan, codes are sent from the WALoops number using WALoops's own already-approved authentication templates, so neither a Meta account nor a WhatsApp Business setup is needed on your side.
More details arrow_forwardCall the usage API endpoint. The response identifies your preferred sender mode and reports whether your own sender number is configured. You can also view usage in the WALoops dashboard under your account settings.
More details arrow_forwardYes. Connect the WALoops MCP server at https://app.waloops.com/api/mcp.php using Streamable HTTP. Your AI assistant can then call the send_otp and verify_otp tools. A free OTP key sends from the WALoops number without any Meta or WhatsApp Business setup.
More details arrow_forwardYes. The WALoops OTP Login plugin is available on WordPress.org. The Free plan sends 100 WhatsApp OTPs per month from the WALoops number. The Introduction plan at $5 a month includes 1,000 OTPs and lets you use either the WALoops number or your own number.
More details arrow_forwardThe Free plan is free and includes 100 OTPs a month from the WALoops number. The Introduction plan is $5 a month for 1,000 OTPs, with a choice of the WALoops number or your own. The Starter Ecommerce plan is $9.99 a month and includes unlimited OTPs on your own connected number.
More details arrow_forwardYes. The Shopify Starter plan lets a merchant switch from the WALoops number to their own branded WhatsApp Business number. On the Free plan, all messages are sent from the WALoops number displaying the name WALoops.
More details arrow_forwardAfter the 100 included messages are used on the Shopify Free plan, additional messages are billed per message once billing is enabled. Paid Shopify plans start with 1,000 free messages. Alternatively, connect your own WhatsApp number on Starter to send at Meta's rates with no WALoops per-message charge.
More details arrow_forwardGo to Apps in the WALoops dashboard and connect the Shiprocket Checkout app. Paste the webhook URL it shows you into your Shiprocket checkout settings. Abandoned checkouts then trigger a WhatsApp reminder with the customer name, cart total, product image and a checkout link. Bare 10-digit Indian numbers get the 91 country code added automatically.
More details arrow_forwardYes. WALoops has a dedicated Shiprocket Checkout app. Connect it under Apps, paste the webhook URL into your Shiprocket checkout settings, and abandoned Fastrr checkouts automatically send a WhatsApp reminder. It works whether your store runs on Shopify, WooCommerce or custom code.
More details arrow_forwardGo to Campaigns > Opt-outs in the WALoops dashboard. This section lists contacts who have opted out of WhatsApp messages so they are excluded from future campaigns and automated sends.
More details arrow_forwardCalendarLoops is a feature accessible from CalendarLoops in the WALoops dashboard. Based on the UI menu it is a distinct section of the app, though the facts provided do not describe its specific functionality in detail.
More details arrow_forwardOfficial WhatsApp Business API, Meta's own message rates, Shopify and WooCommerce automation.
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